Plan Your Visit

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At Narayana Health, we understand that it requires proper planning and execution for patients and their families to visit another country for medical treatment. To ensure that your journey is seamless and hassle-free, Narayana Health assists you in every step of the way. Listed below are some of the key phases you will go through and the steps to be taken.

Visa Application

For visa-related and pre-travel queries, visit our local Information Centre. We're here to guide you every step of the way. Narayana Health provides free Visa Invitation Letter to the patients.

Medical and Legal Documents

It is advisable to carry your sponsor letter with you if you are sponsored by an NGO/Corporates/insurance etc. In case you have transferred funds online, we request you to carry the transaction receipts along with you.

Travel Requirements & Assistance

Once you have your travel itinary ready, you can send it to our international team who will prepare for your arrival and arrange pickup from airport. While you are ready to travel we will share info on local logistics and concierge services like hotel, guest house options, forex exchange services, food preference, weather conditions, local market, local sim etc

Meet our team at the International Division

On your first day at the hospital, our patient care coordinators will meet you to discuss your case and arrange your appointment with your doctor. You can always contact us for assistance or meet us at the international patients' section of the hospital.

Payment for Services

If you have already transferred funds via wire transfer to the hospital, we request you to share the details of the same. In case you need to exchange your currency for Indian Rupees, you can visit our travel desk and our team will be glad to help.

Meeting the Consultant

Based on your medical requirement, we’ll set up a meeting with our experienced specialists with whom you can discuss your medical issues, seek advice in terms of treatment plan, duration and the do’s and don’ts. We respect your privacy and maintain the highest level of confidentiality. So please feel free to get in touch with our team for any assistance.

Commuting to the hospital

In case you require transport to and from your accommodation, we request you to get in touch with our coordinators who will assist you in arranging for the same.

Treatment Estimate

Before your arrival and during your stay, your representative will provide you with an estimate on the cost of treatment. However, in case your treatment plan changes due to unavoidable circumstances we will provide you with an updated estimate.

Your Stay at the Hospital

To make your stay as comfortable as possible, our team of doctors, nurses and medical staff will look after you with the utmost care. Should you or your caretaker have any concerns, our international patient coordinators will be happy to assist and ensure that your requirements are met.

Checklist Before Visiting

  • Medical Records and Visa
  • Vaccination
  • Brief your query
  • Remittance Letter

Checklist while leaving India

  • Documents, Payments and refunds
  • Doubt clearance
  • Fit-to-Fly certificate
  • Formalities completion
  • Airline guidelines

Enquire now

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